Privacy Policy

1. Information we collect

We may collect information you voluntarily provide, including your name, phone number, email address, pickup location, destination, travel dates, passenger count, preferred vehicle and other trip requirements. When you contact us by phone, email or WhatsApp, we may keep the details needed to respond and manage your booking.

Our website or service providers may also receive limited technical information such as IP address, browser type, device type, referring page, pages viewed and approximate location.

2. How we use information

We use information to:

• Respond to travel enquiries and provide quotations.
• Arrange taxi, cab, vehicle or tour-package bookings.
• Coordinate pickup, driver and journey information.
• Provide customer support and important service updates.
• Improve our website, services, advertising and fraud prevention.
• Comply with legal, accounting or regulatory obligations.

3. When information may be shared

We may share necessary booking details with drivers, vehicle operators, hotels or other travel-service providers involved in fulfilling your requested journey. We may also use website hosting, analytics, communication or advertising providers that process limited data on our behalf.

We do not sell your personal information. We may disclose information when required by law, to protect customers or our business, or in connection with a lawful business transfer.

4. Cookies, analytics and advertising

Our website may use cookies or similar technologies to operate the site, remember preferences, measure traffic and understand advertising performance. If Google Analytics, Google Ads or similar services are enabled, those providers may use cookies or device identifiers according to their own policies.

You can manage cookies through your browser settings. Where legally required, we will request consent before using non-essential advertising or analytics cookies. Disabling cookies may affect some website features.

5. Data security and retention

We use reasonable administrative and technical safeguards appropriate to the information we handle. No internet transmission or storage method is completely secure. We retain enquiry and booking information only as long as reasonably necessary for customer service, accounting, dispute resolution and legal compliance.

6. Your choices and rights

You may ask us to access, correct or delete personal information we hold about you, subject to applicable law and legitimate record-keeping needs. You may also ask us to stop promotional communication. Contact us using the details below.

7. Third-party links and services

Our website may link to WhatsApp, social networks, maps or other websites. Their privacy practices are controlled by those providers, and we encourage you to review their policies before submitting information.

8. Children’s privacy

Our services are intended for adults arranging travel. We do not knowingly collect personal information directly from children without appropriate permission from a parent or guardian.

9. Policy updates

We may update this policy when our services or legal obligations change. The updated version and effective date will be posted on this page.

10. Contact us